Cafe Operations Director

2 weeks ago


Wembley, United Kingdom Black Sheep Coffee Full time
About the Role

We are seeking a highly motivated and experienced General Manager to join our team at Black Sheep Coffee. As a key member of our operations team, you will be responsible for driving sales, profit, and service excellence in one of our thriving locations.

Key Responsibilities
  • Forecast and deploy labor effectively, creating team rota's to meet targets and budgets.
  • E nsure all compliance and health and safety standards are met, keeping the store running smoothly.
  • Drive sales and profit growth, complete financial reports and stock takes.
  • Team Management; monitor quality of service and performance, coach and inspire your team.
What You'll Get
  • A competitive salary of $45,000 - $60,000 per year, depending on experience.
  • A weekly cash plan, allowing you to access your earnings when you need them.
  • An Employee Assistance Programme, providing support and advice when needed.
  • A collaborative team environment and seasonal socials.
  • Rapid career progression and development opportunities.
  • Free coffee while working and a free food item on shift.

The ideal candidate will have previous management experience, strong leadership skills, and a passion for delivering exceptional customer service. If you're looking for a challenging and rewarding role, where you can make a real difference, please apply.



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