Residential Centre Operations Manager
3 weeks ago
The Field Studies Council is seeking an experienced Centre Manager to lead and manage our busy residential learning location. The successful candidate will have strong business management skills and the ability to deliver the day-to-day operational functions of the centre.
As Centre Manager, you will be responsible for working closely with the Head of Education and Operations to ensure the effective running of the centre, meeting customers' expectations, and contributing to the development of new business opportunities.
- The ideal candidate will have previous experience working in a similar centre environment within the leisure, hospitality, or education sectors.
- They will also possess excellent communication and interpersonal skills, with the ability to motivate and lead a team of diverse individuals.
- A proactive approach to personal development, with a commitment to learning in the outdoor environment, is essential.
The successful candidate will have demonstrable time management and prioritisation skills, with the ability to manage budgets and ensure effective systems are in place to meet customers' expectations.
As a key member of the Field Studies Council team, you will be responsible for recruiting, inducting, and developing team members, ensuring they are performing to their highest potential and providing excellent customer service.
Key Responsibilities:
- Manage and lead a team of diverse individuals to achieve exceptional results.
- Work closely with the Head of Education and Operations to ensure the effective running of the centre.
- Contribute to the development of new business opportunities and manage budgets effectively.
- Recruit, induct, and develop team members to ensure they are performing to their highest potential.
Benefits:
- Competitive salaries and sick pay.
- Pension schemes and life assurance.
- Pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health Cash Plan and access to a 24hr Counselling Helpline Service.
- Discounts on favourite brands and opportunities to earn cash back on everyday purchases.
Who We're Looking For:
We are looking for an experienced Centre Manager who can lead and manage our busy residential learning location. The successful candidate will have strong business management skills and the ability to deliver the day-to-day operational functions of the centre.
They will also possess excellent communication and interpersonal skills, with the ability to motivate and lead a team of diverse individuals.
A proactive approach to personal development, with a commitment to learning in the outdoor environment, is essential.
What You'll Be Doing:
As our Centre Manager, you will be responsible for working closely with the Head of Education and Operations to ensure the effective running of the centre, meeting customers' expectations, and contributing to the development of new business opportunities.
You will have overall responsibility for the day-to-day operations, management, and performance of the centre, including budgeting and ensuring effective systems are in place to meet customers' expectations.
You will also be responsible for recruiting, inducting, and developing team members, ensuring they are performing to their highest potential and providing excellent customer service.
Where You'll Be Based:
The Field Studies Council Castle Head is located in a beautiful location, surrounded by nature and offering a diverse range of habitats, including woodland, grassland, and freshwater.
The centre is set in 30 acres of grounds, with a variety of facilities, including 5 workrooms, a meeting room seating up to 120, and a sports hall.
How to Apply:
Applications should be submitted in writing, detailing your relevant experience and qualifications.
Shortlisted applicants will be contacted by email to arrange an interview.
We welcome applications from experienced Centre Managers who are passionate about leading and managing a team to achieve exceptional results.
Please do not contact us regarding this vacancy before submitting your application.
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