Maintenance Support Specialist

7 days ago


Cheltenham, Gloucestershire, United Kingdom Anderson Recruitment Full time

About the Job Description

As a Maintenance Support Specialist, you will be responsible for communicating with customers to book engineer servicing visits and dealing with any general queries in a professional and timely manner. You will also schedule engineering resource efficiently, minimising travel time and wasted journeys, and manage the service engineers' diaries to ensure that service levels on maintenance contracts are maintained.

You will be required to update customer databases with the documentation they require, plan maintenance and callout activities with engineers to optimise their working time, and schedule/booking of maintenance to meet contractual requirements.

In this role, you will have the opportunity to work in a busy environment as a reliable and assertive member of a busy operational team, using your skills and experience to deliver high-quality results.

About the Salary and Benefits

We offer a competitive salary of up to £28,000 per annum, plus excellent benefits, including a comprehensive annual training programme, clear progression and regular promotion opportunities, and a minimum 5% discount on all shopping at various retailers.

Our benefits package includes a company pension scheme, social events, free weekly Greggs and Café Nero, a monthly employee Company Bonus Scheme, a cycle to work scheme, and Xerlife Health and Wellbeing support.



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