Senior Support Team Lead

1 day ago


London, Greater London, United Kingdom Centre 404 Full time
Job Description

Servicing the Community with Excellence

About Us

Centre 404 is a leading charity in North London, renowned for delivering high-quality services to individuals with learning disabilities and their families.

We are committed to empowering our clients through support, care, and advocacy.

The Role

We seek an organised and detail-oriented individual to join our team as a Part-time Senior Support Worker. This role involves supervising designated teams within our Independent Living service, fostering a culture of excellence and quality service delivery.

Responsibilities:

  • Liaise with management and staff on site to ensure seamless service delivery
  • Supervise and coach staff members to enhance their skills and performance
  • Conduct regular spot checks and observations to maintain quality standards
  • Lead formal meetings and communicate effectively through daily handovers and reporting systems

Requirements

To succeed in this role, you must be:

  • A team player with excellent communication and leadership skills
  • Able to manage multiple tasks and priorities effectively
  • Enthusiastic about delivering exceptional customer service
  • Willing to learn and adapt to new situations

Salary and Benefits

This permanent position offers a competitive salary of £25,976.86 per annum, plus benefits that include career development opportunities and a supportive work environment.



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