Digital Solutions Support Expert

3 weeks ago


Belper CP, United Kingdom Vaillant Group Full time
Key Responsibilities
  • Helping Customers: You will be assisting customers who contact us regarding engineer visits, ensuring a seamless experience through various communication channels.
  • Effortless Customer Journey: Using your exceptional customer service skills, you will provide an effortless customer journey, understanding each customer's situation and identifying opportunities to deliver outstanding service.
  • Booking Engineer Visits: You will utilize the Salesforce platform to book engineer visits, ensuring timely responses and meeting our service level agreement.


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