Retail Store Manager
6 days ago
Job Summary:
We are seeking a results-driven Store/Retail/Counter Manager to lead our team of Sales Associates and drive sales, customer service, and operational excellence. The ideal candidate will have a proven track record of leadership, coaching, and business management in a fast-paced retail environment.
This is an exceptional opportunity to take on a leadership role and be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. You will have the opportunity to develop and lead a high-performing team and contribute to the success of our prestige beauty brand.
As a leader in our organization, you will have exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing. You will also have the opportunity to develop your skills and progress further within the beauty industry.
We offer a culture that values diversity of thought and people, progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Please note: the success of your candidacy will be contingent on completion of the next stage of the recruitment process – requirements of the role & completion of your video assessment. If you require any adjustments to our recruitment process because of a disability or for some other reason, please ensure you contact us as soon as possible.
Requirements- Proven retail management/assistant retail management experience preferably within cosmetics
- The ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Primary Location: GB-ENG-Gatwick
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 249591
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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