Rent Officer
4 weeks ago
Framework Housing Association is seeking a skilled Rent Officer to join our Rents Team. As a key member of our team, you will play a vital role in ensuring the accuracy and efficiency of our rent accounting system.
Key Responsibilities:
- Ensure the rent accounting system is up-to-date and accurate.
- Liaise with Local Authority Housing Benefit departments and other funders to maximise income recovery.
- Prepare reports from the rent accounting system and send to internal and external recipients.
- Monitor accounts and take appropriate actions.
- Respond to queries and inform relevant parties of outstanding issues.
- Provide data for performance management.
- Refund overpayments in a timely manner.
- Liaise with service staff to ensure awareness of rent procedures and resolve rental issues.
Requirements:
- Experience in rent accounting or a related field.
- Knowledge of housing benefit regulations.
- Strong communication skills.
- Ability to work accurately and efficiently.
Why Join Us?
- We invest in our staff and offer career progression opportunities.
- We prioritise wellbeing and offer a range of benefits.
- We are an equal opportunities employer and welcome applicants from diverse backgrounds.
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