Key Client Liaison

7 days ago


Enderby, United Kingdom Mercia Group Full time
Job Overview

The Client Relationship Executive will play a critical role in building and maintaining strong relationships with key clients, ensuring excellent customer service and timely delivery of services.

You will be responsible for working with our key account managers to oversee the arrangement and scheduling of in-house products and services, managing diaries, and facilitating communication with external clients.

The ideal candidate will have strong English skills, backed by relevant qualifications, and experience in diary scheduling and management. They will also possess excellent interpersonal skills, ability to negotiate and resolve issues, and a good understanding of the accountancy industry.

We offer a competitive salary of £25,500 per annum, plus benefits including hybrid working, performance-related bonus, life assurance, additional holiday purchase, and health cash plan.

  • Strong English skills and relevant qualifications
  • Experience in diary scheduling and management
  • Excellent interpersonal skills and ability to negotiate and resolve issues

Mercia Group provides expert-led professional training solutions across multiple industries, with a commitment to integrity, inclusivity, and professional development. We are an ambitious and inclusive organisation, driven by shared values and a culture of support and respect.



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