Public Training Event Operations Lead
2 days ago
We are looking for a Public Training Event Operations Lead to join our team at Mercia Group. As a key member of our Events team, you will be responsible for leading the planning, review, administration, and coordination of a portfolio of public training events, and managing a team of four to ensure seamless execution.
Key Responsibilities:
* Leading the planning, review, administration, and coordination of a portfolio of public training events.
* Line managing the Courses Operations Team, becoming the key liaison for Course Operations and other departments when the Operations Manager is unavailable.
* Attending and contributing to operational meetings.
* Building and nurturing professional relationships with clients, co-hosts, venues, speakers, and suppliers to foster seamless training event support.
Requirements:
* Proven line management experience, with a focus on people development.
* Significant experience managing and coordinating training events across various formats (virtual, in-person).
* Experience in planning and scheduling training programs, with skills transferable to the accounting and tax advisory sectors.
* Advanced Excel skills and a strong eye for detail.
* Excellent interpersonal skills and the ability to work autonomously in a hybrid environment.
* The ability to lead a team in alignment with the Operational Strategy and the guidance of senior management.
* A proactive, analytical approach, with the capacity to work through ambiguity and solve complex issues independently.
What We Offer:
* Competitive salary: £29,000 per annum + benefits package.
* Hybrid working arrangement with 2 days per week in our Leicester office.
* Opportunity to build strong relationships and networks within the industry, influencing the success of impactful training events.
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