Network Administrator

1 month ago


London, Greater London, United Kingdom Executive Channel Europe Ltd Full time
Job Title: Network Administrator

Executive Channel Europe Ltd is seeking a highly skilled Network Administrator to join our team. As a Network Administrator, you will be responsible for ensuring the smooth operation of our digital signage network, including remote fault resolution, on-site fault resolution, and equipment replacement and diagnostics.

Key Responsibilities:

  • Remote fault resolution via various available tools and programs
  • On-site fault resolution
  • Equipment replacement and diagnostics at client sites
  • Managing Ticket Management System
  • Creating and Updating Support Tickets
  • Identifying trends and Reporting on them
  • Creation of Documentation (Procedures, Hardware & Software Setups)
  • Proactive Maintenance - undertaking extensive maintenance visits on each site, to ensure a fully operational system.
  • Monitor, manage and update Broadsign (Digital Signage Platform) daily with existing and new inventory.
  • Manage relationship with ECN's telecom partners and update the wider operational team
  • Undertake key project management tasks, as instructed by ECN's Project Manager
  • Stock Allocation & Management through our Asset Management System
  • Installation Planning and Preparation Configuring Equipment Prior

Requirements:

  • Full UK Driving License
  • Computer literate
  • Computer Networking skills (TCP/IP, VPN)
  • AV/Digital Signage knowledge/experience
  • Excellent knowledge of Windows OS (Windows 7 & 10 Embedded)
  • Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G)
  • Experience in remote support via TeamViewer
  • Excellent workmanship and teamwork
  • Experienced in problem solving
  • Excellent written and oral skills
  • Excellent attention to detail and thorough planning

What We Offer:

  • A dynamic, fast-paced sales and professional business practice
  • A fun and social working environment with regular social events
  • The opportunity for you to apply your learned skills and develop your career
  • Coordinated and mentored activities
  • A dedicated and thorough induction and in-house systems training
  • Periodical industry training programs - in-house and external as required by the role
  • Regular events and company conferences
  • A competitive remuneration package, commensurate with the role, your experience and skills.


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