Network Administrator
1 month ago
Executive Channel Europe Ltd is seeking a highly skilled Network Administrator to join our team. As a Network Administrator, you will be responsible for ensuring the smooth operation of our digital signage network, including remote fault resolution, on-site fault resolution, and equipment replacement and diagnostics.
Key Responsibilities:
- Remote fault resolution via various available tools and programs
- On-site fault resolution
- Equipment replacement and diagnostics at client sites
- Managing Ticket Management System
- Creating and Updating Support Tickets
- Identifying trends and Reporting on them
- Creation of Documentation (Procedures, Hardware & Software Setups)
- Proactive Maintenance - undertaking extensive maintenance visits on each site, to ensure a fully operational system.
- Monitor, manage and update Broadsign (Digital Signage Platform) daily with existing and new inventory.
- Manage relationship with ECN's telecom partners and update the wider operational team
- Undertake key project management tasks, as instructed by ECN's Project Manager
- Stock Allocation & Management through our Asset Management System
- Installation Planning and Preparation Configuring Equipment Prior
Requirements:
- Full UK Driving License
- Computer literate
- Computer Networking skills (TCP/IP, VPN)
- AV/Digital Signage knowledge/experience
- Excellent knowledge of Windows OS (Windows 7 & 10 Embedded)
- Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G)
- Experience in remote support via TeamViewer
- Excellent workmanship and teamwork
- Experienced in problem solving
- Excellent written and oral skills
- Excellent attention to detail and thorough planning
What We Offer:
- A dynamic, fast-paced sales and professional business practice
- A fun and social working environment with regular social events
- The opportunity for you to apply your learned skills and develop your career
- Coordinated and mentored activities
- A dedicated and thorough induction and in-house systems training
- Periodical industry training programs - in-house and external as required by the role
- Regular events and company conferences
- A competitive remuneration package, commensurate with the role, your experience and skills.
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