Practice Management Lead

7 days ago


Deal, Kent, United Kingdom The Cedars Surgery Full time

Job Overview

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The Cedars Surgery is seeking a seasoned Senior Management professional to assume a pivotal role in driving the practice's success. This dynamic individual will be responsible for overseeing the daily operations of the practice, ensuring efficient and effective delivery of healthcare services, financial stability, regulatory compliance, and exceptional patient care.

Key Responsibilities:

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  • Operational Efficiency: Develop and implement strategic plans to enhance operational efficiency, streamline administrative processes, and maintain high-quality patient care standards.
  • Team Leadership: Foster a collaborative and supportive work environment by leading, managing, and developing a multidisciplinary team of healthcare professionals and administrative staff.
  • Financial Oversight: Manage the practice's financial operations, including budgeting, forecasting, and financial planning, to ensure cost-effective operations and maximize revenue.
  • Compliance and Governance: Ensure adherence to all relevant legislation, healthcare regulations, and standards by maintaining up-to-date policies and procedures, overseeing health and safety protocols, and ensuring CQC compliance.
  • Patient Experience: Promote a patient-centered approach, ensuring high standards of patient care and service, addressing patient complaints and feedback promptly and effectively, and implementing initiatives to improve patient satisfaction and experience.
  • Strategic Development: Contribute to the strategic development, implementation, and integration of services, identifying opportunities for service improvement and business development, and staying abreast of changes in the healthcare industry.
  • IT and Information Management: Oversee the practice's IT systems, ensuring data security and patient confidentiality, and manage the use of practice management software and electronic patient records.
  • Facilities Management: Ensure the practice's facilities are well-maintained, providing a safe and welcoming environment for patients and staff, and manage relationships with suppliers and service providers.
Qualifications and Requirements:
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  • Proven experience in Practice Management, with a strong background in leadership, team management, and financial management.
  • Excellent organizational and multitasking abilities, with strong communication and interpersonal skills.
  • Proficiency in practice management software and Microsoft Office Suite, with knowledge of healthcare regulations and compliance requirements.
Salary and Benefits:

We offer a competitive salary range of £60,000 - £80,000 per annum, depending on experience, plus an NHS pension and opportunities for continuous professional development.



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