Home Delivery Installation Specialist

4 days ago


Castle Donington, Leicestershire, United Kingdom Buy It Direct Group Full time

About the Role

We are seeking a skilled and reliable Home Delivery Installation Specialist to join our team. As a key member of our installation crew, you will be responsible for delivering and installing products at customers’ homes, ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Loading and securing products onto the van
  • Inspecting the van and load before departure to ensure everything is in order
  • Driving the company van or assisting as a driver's mate to deliver products to customers
  • Contacting customers prior to arrival to confirm delivery and estimated time of arrival
  • Delivering products to customers' rooms of choice and performing additional services such as electrical installations and flat-packed furniture assembly
  • Offering an unwrapping service and removing old products/appliances for recycling
  • Collating proof of delivery using electronic devices or paperwork
  • Sorting and offloading returns, old appliances, and packaging upon return to the depot
  • Cleaning and maintaining the van to ensure it remains secure and in good condition

Requirements:

  • A full UK driving licence with no more than 6 penalty points
  • No significant accidents in the past 5 years
  • Flexibility around start times and ability to work weekends and bank holidays on a 5-over-7 basis
  • Polite and engaging personality when dealing with customers
  • Practical skills, ideally with experience in kitchen fitting, electrical wiring, and basic joinery
  • A high level of physical fitness due to the physical nature of the role
  • Ability to manage each installation through to completion

Why Work for Us?

We are a dynamic and growing online retailer, proud of our products and services across six well-recognised brands. We value our customers and strive to delight them by putting them at the heart of what we do.

Working Conditions:

This is a physically demanding role requiring regular lifting and manoeuvring of large appliances. The ideal candidate will have a high level of physical fitness and be able to manage each installation through to completion.

Benefits:

  • A competitive salary (£25,000 - £30,000 per annum)
  • A healthcare cash plan
  • Free parking
  • Birthday off after one year of service
  • Holiday purchase scheme to enhance work-life balance
  • Staff discount scheme
  • Autonomy to make a difference


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