Property Sales and Lettings Coordinator

6 days ago


Leicestershire, United Kingdom Office Angels Full time

About the Role

We are seeking an ambitious and results-driven Property Sales and Lettings Coordinator to join our esteemed clients Lettings team in Loughborough. The ideal candidate will be dedicated to providing exceptional customer service and passionate about creating a first-class experience for all our clients.

As a Property Sales and Lettings Coordinator, you will play a pivotal role in managing all aspects of lettings before a tenancy begins. This is a fantastic opportunity to work alongside a talented team and contribute to the company's ambitiously growing success.

Your Responsibilities:

  • Develop and maintain strong relationships with Landlords, Tenants, and Contractors.
  • Ensure an exceptional experience for both Tenants and Landlords.
  • Manage communications via phone, email, Live Chat, and WhatsApp.
  • Stay updated on lettings compliance and conduct Right to Rent checks.
  • Receive and process new enquiries from Tenants and Landlords.
  • Advertise properties and proactively contact potential Tenants.
  • Register applicants, arrange and conduct viewings, and provide feedback to Landlords.
  • Negotiate offers between Landlords and Tenants.
  • Assist the Asset Management team during busy changeover periods.
  • Support marketing events.

What We're Looking For:

  • Strong organisational skills.
  • Excellent communication skills to deliver high-quality service to all customers.
  • Ability to manage tasks from start to finish.
  • Experience in lettings (preferred).
  • Self-motivated and able to work independently.
  • Ability to prioritise tasks and meet deadlines.
  • Flexible and adaptable approach to work.

Benefits:

  • Bonus scheme available.
  • Driving Licence required (personal car preferred).
  • Hours of Work: 9am - 5:30pm, Monday to Friday, plus 26 Saturdays per year (10am - 3pm).

Estimated Salary: £28,000 - £35,000 per annum, depending on experience. If you have a passion for delivering exceptional customer service and thrive in a fast-paced environment, this could be the perfect opportunity for you to grow your career with Office Angels.



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