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Deputy Store Manager

1 month ago

Ashford, Kent, United Kingdom Castore Full time
About Castore

Castore is a premium sportswear brand that exists to make athletes better. Our ethos is built on the philosophy of 'Better Never Stops,' which drives our commitment to innovation and performance enhancement.

The Role

We're seeking a Deputy Manager to join our team and inspire our store staff to deliver exceptional customer experiences. As a key member of our retail leadership team, you'll support the Store Manager in driving sales, developing a service-focused team, and ensuring seamless store operations.

Key Responsibilities
  • Develop and coach the team to deliver a customer-first approach, ensuring a seamless shopping experience.
  • Drive sales growth by optimizing store operations, managing stock, and ensuring all sizes are available.
  • Work closely with the store team to maintain a smooth process for stock returns, ensuring all stock is accounted for and All Sizes Out targets are met.
  • Manage administrative and back-of-house operations, including cash handling, delivery processes, and HR documentation.
  • Ensure compliance with company policies, procedures, and health and safety regulations.
Requirements
  • Proven leadership experience in a customer-facing environment, preferably in retail.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to thrive in a sales-targeted environment and adapt to changing retail conditions.
  • Strong time management, conflict resolution, and team leadership skills.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with global sporting partners and build a career with a fast-paced, high-growth brand.