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Technical Trainer

2 months ago

London, Greater London, United Kingdom Exponential-e Full time
Technical Trainer Job Description

We are seeking a skilled Technical Trainer to join our team at Exponential-e. As a Technical Trainer, you will play a crucial role in developing and managing training roadmaps, bridging development gaps, and understanding upcoming requirements to elevate our team.

Key Responsibilities:
  • Design and present hands-on training lectures, training videos, and briefings on topics such as basic computer networking and troubleshooting, LAN administration, configuration, and maintenance of network devices, and security best practices.
  • Develop and manage training materials, including training courses, manuals, and guides.
  • Conduct training sessions with small to medium-sized groups and provide feedback to participants.
  • Collaborate with subject matter experts to develop and deliver training content.
  • Stay up-to-date with industry trends and technologies to ensure training content is relevant and effective.
Requirements:
  • Previous experience producing training courses and materials.
  • Previous experience conducting training sessions with small to medium-sized groups.
  • Strong experience with ITSM and CMDB tools.
  • Strong experience working with Fortinet products, especially FortiGate firewalls.
  • Solid understanding of network security principles and best practices, including firewalls, VPNs, and intrusion detection/prevention systems.
  • Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
  • In-depth knowledge of networking protocols, technologies, and architectures.
  • Hands-on experience with network equipment from vendors such as Cisco, Juniper, and Palo Alto Networks.
  • Strong problem-solving and decision-making abilities, with a focus on driving results and continuous improvement.
What We Offer:
  • Autonomy and freedom to manage your own time and workload.
  • Vibrant company culture with a wide range of events and social activities throughout the year.
  • Hybrid home and office working.
  • Engage in work that makes a real difference.