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ICT Support Specialist

1 month ago

Colchester, Essex, United Kingdom Tradewind Recruitment Full time
Job Title: ICT Technician

We are seeking an experienced ICT Technician to join our team at a school in Colchester. The successful candidate will provide first/second line support to all users within the school, including staff and students.

Key Responsibilities:
  • Provide hardware and software technical support to staff and students, tracking issues in a ticket system
  • Manage requests for technical support and organize responses in a timely manner
  • Create and maintain accounts and user permissions, and undertake password resets as required
  • Diagnose and solve basic network, software, and hardware faults, and perform maintenance repairs and upgrades
  • Assist with maintenance and troubleshooting for classroom and communal areas
  • Assist with installing, building new computers, and setting up equipment for morning assemblies, performances, and other AV events
Requirements:
  • Experience in troubleshooting IT issues promptly
  • Eagerness to learn and increase knowledge
  • Good levels of communication and numeracy
  • Ability to meet and work to deadlines
  • High levels of accuracy and attention to detail
  • Positive approach and self-motivation

We offer a competitive salary, opportunities for professional development, and a supportive work environment. If you are interested in this exciting opportunity, please click apply today or contact Gary for more information.