Vacation Planner

5 days ago

London, Greater London, United Kingdom HHH Affiliates Full time
Job Title: Vacation Coordinator

We are a leading travel agency dedicated to providing our clients with exceptional travel experiences. Our team of passionate travel experts works remotely to curate personalized itineraries, secure the best deals, and ensure seamless travel arrangements.

Job Summary:

The Remote Vacation Coordinator will be responsible for assisting clients with planning and booking travel arrangements, including flights, accommodations, car rentals, and tours. This role requires excellent customer service skills, a keen eye for detail, and the ability to work independently in a remote environment.

Key Responsibilities:
  • Client Consultation: Conduct thorough consultations with clients to understand their travel preferences, needs, and budget.
  • Travel Planning: Research and recommend travel destinations, accommodations, transportation options, and activities that match clients' preferences and budget.
  • Booking and Reservations: Make reservations for flights, hotels, rental cars, tours, and other travel-related services.
  • Itinerary Management: Create detailed travel itineraries and provide clients with all necessary travel documents and information.
  • Customer Service: Address clients' inquiries, provide support during travel, and resolve any issues or emergencies that may arise.
  • Vendor Relations: Build and maintain relationships with travel vendors and suppliers to secure the best rates and offers for clients.
  • Administrative Tasks: Handle administrative duties such as processing payments, managing bookings, and maintaining accurate client records.
  • Market Research: Stay updated on travel trends, destination information, and industry news to provide clients with the best advice and recommendations.
Qualifications:
  • Skills: Strong customer service and communication skills, excellent organizational and time management abilities.
  • Technology: Comfortable with remote work technology and tools such as CRM software, video conferencing, and online booking platforms.
  • Independent: The ability to work independently and with little supervision.
Benefits:
  • Flexible work hours
  • Opportunity to work remotely from anywhere
  • Professional development and training opportunities
  • Travel discounts and perks
  • Supportive and collaborative team environment

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