Warehouse Assistant

3 weeks ago


Liverpool, Liverpool, United Kingdom Marks & Spencer Full time
Job Summary

We are seeking a skilled Warehouse Assistant to join our team at Marks & Spencer in Aintree, Merseyside. As a key member of our warehouse team, you will be responsible for delivering excellent customer service and contributing to the success of our business.

About the Role

This is a full-time position, working 05:00 - 09:00 hours Monday to Friday. Due to the nature of the role, we cannot consider applications from individuals under the age of 18.

Key Responsibilities
  • To deliver a great shopping experience for our customers, putting their needs before tasks every time.
  • Champion new ways of working within stores through an open mindset and positive attitude.
  • Complete tasks and processes that deliver 'best in town' standards.
  • Serve and sell across all channels brilliantly well.
  • Be the voice of our customer to help us continually improve.
Requirements
  • Serve our customers efficiently and brilliantly well – on the shop floor and at service points.
  • Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy.
  • Skilled to utilise all digital tools and communication channels to do the job.
  • Share customer and colleague feedback to help us do things better.
  • Share knowledge and experience with colleagues to support others in building skill and confidence.
  • Own their own learning & development and proactively access digital learning solutions.
  • Know the daily sales targets, priorities, promotions & selling opportunities.
  • Have great product knowledge to sell and recommend our products and services.
  • Proactively engage with customers to understand their needs and make recommendations.
  • Understand the store priorities and their part to play.
  • Complete tasks with pace and in line with SOPs.
  • Minimise cost and waste through good process practice.
  • Follow safe and legal working practices.
Salary and Benefits

The estimated salary for this role is £9-£11 per hour. In addition to a competitive hourly rate, you will also receive benefits such as comprehensive training, opportunities for career progression, and a supportive work environment.



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