Operations Manager
4 weeks ago
Job Description
At MaxAd Fixed Fee Recruitment, we are seeking an experienced and customer-focused professional to join our team as an Operations Advisor.
The successful candidate will provide a wide-ranging support and advisory service to our clients, which will include elements of marketing, quotations, administration, credit control, and customer service.
Key Responsibilities
- Accurately maintain customer records at all times
- Distribute marketing materials for relevant services
- Respond to queries regarding services from potential clients
- Provide quotations for services to new clients
- Regularly update customer contract schedules with dosimetry information
- File customer contract details appropriately
- Offer first-line customer service support for Dosimetry and RPA queries
- Liaise with suppliers over delivery, administration, and reporting of dosimeters
- Assist in establishing and implementing business unit-specific services and procedures
- Respond to invoicing queries and communicate with clients in a timely manner.
Requirements
- Previous experience in a customer-focused role
- Proficiency in Microsoft Office applications, including Word and Excel
- Able to demonstrate the ability to work as part of a team
- Good interpersonal skills
- Good problem-solving skills
- Able to adapt quickly to changing priorities
- Knowledge of warehouse operations - desirable
- Understanding of scientific terminology - desirable
In return for your support, we offer an attractive salary and benefits package, including hybrid remote working options, use of a company vehicle, pension scheme, 25 days annual leave plus bank holidays, employee assistance programme, sick pay, and on-site parking.
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