Store Operations Manager

5 days ago


Liverpool, Liverpool, United Kingdom PULL&BEAR Full time

**Store Operations Manager Job Description**

We are looking for a highly skilled and experienced Store Operations Manager to join our team at PULL&BEAR. As a Store Operations Manager, you will be responsible for managing the day-to-day operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.

**Key Responsibilities:**

  • Commercial Capability: Ensure timely and effective stock management and sales, merchandising the store according to best sellers and current trends, and organizing the stockroom efficiently.
  • Sales, Hours & Productivity: Drive sales and marketing initiatives, manage the budget of hours in the store, design the ideal rota, meet productivity targets, and be aware of competitors.
  • Stores Procedures and Cost Control: Meet targets, drive procedures, and control costs in line with Company budgets.
  • Customer Service: Maintain customer service minimums and drive the team to ensure consistency across the store.
  • People Management Procedures: Ensure procedures are in place, drive them, and manage payroll, HR, recruitment, and learning & development.

**Requirements:**

  • Good knowledge of the Company, the brand, and the store.
  • Solid experience managing a similar fast-paced retail operation or outstanding performance and accomplishment at INDITEX.
  • Passion for fashion, market, competitors, and trend awareness.
  • Proven ability to maximise profitability and drive sales.
  • Strong team management experience.


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