Food and Beverage Support Staff

3 weeks ago


Den Cross, United Kingdom Lingfield Park Resort Full time

About the role:

The Food & Beverage Assistant will provide exceptional customer service while serving food and drinks in the Hotel Bar and Restaurant.

Responsibilities:

  • Develop a comprehensive understanding of all roles within the bar and catering team to ensure seamless service.
  • Maintain up-to-date product knowledge and stay informed about new products and services.
  • Ensure allergen awareness and take necessary precautions to safeguard customers with dietary restrictions.
  • Prepare tables for guests by setting up linens, cutlery, and glassware as needed.
  • Set up the bar for customer arrival, ensuring a welcoming atmosphere.
  • Process food and beverage orders efficiently and to the highest standards.
  • Implement effective stock rotation and record waste according to company policy.
  • Assist with cellar duties, line cleaning, and delivery organization as required.
  • Adhere to health and safety policies, including line cleaning and waste management.
  • Maintain a clean, tidy, and safe working environment, reporting any concerns to management promptly.
  • Comply with Challenge 21 policy and report any findings according to company guidelines.
  • Deliver exceptional customer service at all times, ensuring a positive experience for guests.

We seek a Food & Beverage Assistant who:

  • Demonstrates high-level interpersonal skills.
  • Has basic food handling and preparation skills.
  • Is personable and enthusiastic.
  • Excels at time management and prioritization.
  • Works effectively under pressure.
  • Is customer service-focused (internal and external).
  • Leads by example, demonstrating a positive attitude and work ethic.

Benefits of working as a Food & Beverage Assistant at Lingfield Park Resort:

  • Two annual Members passes, granting access to over 1500 racedays.
  • Hotel discounts and complimentary golf privileges.
  • Competitive annual leave package (starting at 22 days, increasing up to 28 days with service).
  • Pension and Group Life Assurance schemes.
  • Healthshield, including 24-hour GP and Employee Assistance Programme.

Lingfield Park Resort is committed to creating a diverse, inclusive, and equitable workplace, where everyone feels valued and respected. We welcome applications from individuals of all backgrounds and abilities, and are an equal opportunities employer.



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