Food and Beverage Support Staff
3 weeks ago
About the role:
The Food & Beverage Assistant will provide exceptional customer service while serving food and drinks in the Hotel Bar and Restaurant.
Responsibilities:
- Develop a comprehensive understanding of all roles within the bar and catering team to ensure seamless service.
- Maintain up-to-date product knowledge and stay informed about new products and services.
- Ensure allergen awareness and take necessary precautions to safeguard customers with dietary restrictions.
- Prepare tables for guests by setting up linens, cutlery, and glassware as needed.
- Set up the bar for customer arrival, ensuring a welcoming atmosphere.
- Process food and beverage orders efficiently and to the highest standards.
- Implement effective stock rotation and record waste according to company policy.
- Assist with cellar duties, line cleaning, and delivery organization as required.
- Adhere to health and safety policies, including line cleaning and waste management.
- Maintain a clean, tidy, and safe working environment, reporting any concerns to management promptly.
- Comply with Challenge 21 policy and report any findings according to company guidelines.
- Deliver exceptional customer service at all times, ensuring a positive experience for guests.
We seek a Food & Beverage Assistant who:
- Demonstrates high-level interpersonal skills.
- Has basic food handling and preparation skills.
- Is personable and enthusiastic.
- Excels at time management and prioritization.
- Works effectively under pressure.
- Is customer service-focused (internal and external).
- Leads by example, demonstrating a positive attitude and work ethic.
Benefits of working as a Food & Beverage Assistant at Lingfield Park Resort:
- Two annual Members passes, granting access to over 1500 racedays.
- Hotel discounts and complimentary golf privileges.
- Competitive annual leave package (starting at 22 days, increasing up to 28 days with service).
- Pension and Group Life Assurance schemes.
- Healthshield, including 24-hour GP and Employee Assistance Programme.
Lingfield Park Resort is committed to creating a diverse, inclusive, and equitable workplace, where everyone feels valued and respected. We welcome applications from individuals of all backgrounds and abilities, and are an equal opportunities employer.
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