CRM Professional

14 hours ago


London, Greater London, United Kingdom Blue Legal Full time
Senior CRM Executive

We are seeking a Senior CRM Executive to join our team in London. The successful candidate will be a proactive team player who can develop and implement strategic ideas to raise the firm's profile.

About the Role:
  • Maintain and manage technical issues, ensuring timely resolution and effective communication with key stakeholders.
  • Collaborate with the IT team and CRM department to implement a new CRM system.
  • Work with the IT Training team and CRM Executive to identify training needs, develop programs, and deliver training sessions for colleagues.
  • Recommend innovative ways to communicate with user groups.
  • Provide guidance and support on best practice approaches to using the CRM system.
  • Contribute to the ongoing development of the CRM team and enhance the firm's reputation.
Requirements:
  • Experience working with CRM systems.
  • Extensive experience with major CRM platforms (e.g. Salesforce, InterAction).
  • Data management and analysis skills.
  • Understanding of client development and the BD/Marketing mix.
Note:

The position is open to candidates with valid work experience in Law Firms, Accountancy Firms, Management Consultancies, Property/Construction Firms, Financial Services Firms, or high-profile relevant Associations or Agencies only.

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.



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