Fraud Prevention Specialist
1 month ago
The Fraud/Investigation Lead plays a critical role in detecting, investigating, and preventing fraudulent and security-related transactions within Vodafone. This specialist maintains fraud policies, provides expert support, and guides fraud and investigations within the market.
Key Responsibilities:- Manage Vodafone's international voice & SMS fraud risk, aligned to Vodafone leadership and external stakeholder expectations.
- Implement a clear and transparent fraud risk strategy across Vodafone Voice & Roaming Services (VRS) in accordance with Group Policies.
- Deliver high levels of performance and engagement between VRS and VOIS team in India.
- Proactively maintain an effective 'risk-based' fraud detection & prevention Fraud Management System (FMS), including the use of third-party data sources.
- Provide advice & guidance to external customers, Local Market, Vodafone Group Entities, and other areas of Vodafone business.
- Conduct detailed data analytics across VRS data sets to identify international traffic trends and anomalies that may present commercial risks.
- Highly numerate, with Degree/Technical qualifications in Business Management, Commerce, Information technology, Data Analytics, or similar.
- Competent keyboard skills, including Excel, Power BI applications, and knowledge or interest in Gen AI/Machine Learning tooling.
- Experience in the Telecoms or IT sector, with knowledge or experience of key fraud threats in an international voice & messaging environment.
- Ability to implement effective strategies and focus on key deliverables to minimize exposure to financial loss and brand repute.
- Effective and collaborative communication skills to ensure key outcomes through engagement across all stakeholders.
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Fraud Prevention Specialist
3 weeks ago
Newbury, West Berkshire, United Kingdom Vodafone Full timeJob SummaryThe Fraud Prevention Specialist will focus on detecting, investigating, and preventing fraudulent transactions occurring both internally and externally. This role requires a specialist in fraud prevention, detection, and investigation, maintaining fraud policies, and providing expert support and guidance on fraud and investigations within the...
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Fraud Prevention Specialist
4 weeks ago
Newbury, West Berkshire, United Kingdom Vodafone Full timeAbout the RoleThe Fraud/Investigation Lead is a key position within Vodafone, responsible for detecting, investigating, and preventing fraudulent and security-related transactions. This specialist maintains fraud policies, provides expert support, and guides on fraud and investigations within the market.Key ResponsibilitiesManage Vodafone's international...
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Fraud Risk Management Specialist
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Newbury, West Berkshire, United Kingdom Vodafone Full timeJob SummaryThe Fraud Risk Management Specialist will be responsible for detecting, investigating, and preventing fraudulent and security-related transactions occurring both internally and externally at Vodafone. This role requires a specialist in fraud prevention, detection, and investigation, maintaining fraud policies, providing expert support and guidance...
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