Travel Operations Manager

3 weeks ago


Staffordshire, United Kingdom Travel Trade Recruitment Limited Full time
Job Title: Retail Travel Manager

We are seeking an experienced Retail Travel Manager to lead our team of travel consultants. The ideal candidate will have a proven track record in sales, excellent leadership skills, and a passion for customer service.

The successful candidate will be responsible for driving sales and revenue growth, identifying training needs, recognizing individual staff potential, and setting targets aligned with staffing levels and trends.

Maintaining up-to-date product knowledge and brand awareness is essential, as well as developing an in-depth understanding of company brochures, destinations, and preferred suppliers.

Main Responsibilities:
  • Lead and motivate a team of 5 travel consultants to drive sales and revenue growth
  • Identify training and development needs to enhance staff performance
  • Recognize individual staff potential and promote career advancement
  • Set targets aligned with staffing levels, seasons, and trends
  • Suggest ideas to improve revenue and profit
  • Ensure the branch exceeds targets and maintains strong commercial performance

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