Service Delivery Coordinator

5 days ago


London, Greater London, United Kingdom Permanent Futures Full time

Permanent Futures is seeking a skilled Service Delivery Coordinator to join our team in London.

The estimated annual salary for this position is £30,000 - £42,000.

This is a great opportunity to work with a well-established consumer goods business that operates globally.

About the Position

This role combines customer-facing duties with management responsibilities, making it an attractive choice for those who enjoy interacting with customers and overseeing teams.

Your main responsibility as a Service Delivery Coordinator will be to manage the day-to-day activities of the customer service department.

  1. Oversee a team of Customer Service Representatives, providing them with the necessary support and training.

  2. Develop and implement customer service strategies that meet the company's objectives and enhance customer satisfaction.

Requirements
  • A minimum of 3 years of experience in customer service.

  • Familiarity with Microsoft Office applications.



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