Hospitality Excellence Graduate Program

7 days ago


London, Greater London, United Kingdom The Dorchester Full time

The Dorchester, a world-renowned luxury hotel, is seeking highly motivated and ambitious individuals to join its esteemed Rooms Division Graduate Programme. This dynamic opportunity offers a unique chance to develop exceptional leadership skills, build a strong network of hospitality professionals, and achieve a supervisory role within two years.

What You'll Do
  • You will work in one of our three iconic hotels: The Dorchester, 45 Park Lane, or Coworth Park, gaining invaluable experience in operational roles across rooms divisions.
  • You will curate individual guest experiences through your exceptional communication skills and expertise, ensuring that every stay with us exceeds expectations.
  • Through mentorship from our Senior Leadership team and Executive Committee, you will develop into a legendary leader, driving innovation and excellence throughout the organization.
  • You will partner with our Learning & Development team to access regular training, workshops, and 1-2-1 coaching, helping you become a highly skilled leader capable of motivating teams to deliver exceptional results.
  • You will participate in high-profile events such as Chelsea Flower Show and Royal Ascot, showcasing your abilities on a global stage.
  • You will attend sessions on finance, revenue, sales, people & culture, corporate office, and guest experience, broadening your knowledge and understanding of the industry.
  • You will have the opportunity to work on specific industry and development projects, focusing on personal growth and business objectives.
  • You will receive a Global Management Certificate in Leading and Embracing Organizational Change from Swiss Education Group, solidifying your expertise in global management.
  • Upon completion of the programme, you will be well-positioned for a supervisory role and graduate into a full-time permanent position at one of our three hotels.
What You'll Bring
  • A passion for growing and developing within Hospitality
  • A keen respect towards colleagues and guests
  • Strong verbal communication skills
  • A customer-centric approach to delivering exceptional service
What You'll Get
  • Complimentary stays with breakfast at Dorchester Collection Hotels every year
  • 50% off food and beverages at selected bars and restaurants within the Dorchester Collection
  • Discounts at various high street and online shops
  • Enrolment into the Aviva Private Pension scheme from day one
  • Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers
  • Access to various apprenticeships from Level 2 to Hospitality Degree Level 5
  • Vibrant social events, including summer parties, winter balls, pub quizzes, and cultural celebrations
  • A £1000 referral bonus for recommending friends
  • Well-being support and immediate advice when needed

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.



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