Digital Platforms Assistant

3 weeks ago


Farnborough, Hampshire, United Kingdom BMW Group Full time
Job Summary

This role offers a unique opportunity to work in a cross-functional environment, supporting the commercial elements of the BMW Group's digital platforms. As a Digital Platforms Assistant, you will be involved in various aspects of the business, including e-commerce, marketing, and digital development. Your responsibilities will include supporting the Ecommerce Manager, scheduling meetings with stakeholders, and maintaining relationships with contacts across the agency landscape. You will also be responsible for working with internal and external stakeholders to effectively deal with negative customer experiences on e-commerce sales channels. Additionally, you will support the Retail Channel Development Executive in maintaining and developing digital convenient journey platforms such as BME Chat and BMW Pay.

Key Responsibilities
  • Support the Ecommerce Manager in scheduling and facilitating meetings with various e-commerce stakeholders.
  • Maintain relationships with contacts across the agency landscape.
  • Work with internal and external stakeholders to effectively deal with negative customer experiences on e-commerce sales channels.
  • Support the Retail Channel Development Executive in maintaining and developing digital convenient journey platforms.

Requirements
  • Studying towards a bachelor's degree in Business Studies, IT, or a related field.
  • Interest in e-commerce and strong awareness of online stores.
  • Confident user of Microsoft Office products, specifically Excel.
  • Thirst for learning, eye for detail, and creative flare.
  • Ability to work both as part of a team and individually on projects.
  • Excellent communication skills, both verbal and written.

What We Offer
  • Competitive annual salary of £23,700.
  • 27 days holiday (pro rata to contract).
  • Attractive pension scheme.
  • Flexible working hours.
  • Opportunity to work in a dynamic and empowering office culture.


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