Operations Support Professional

2 weeks ago


London, Greater London, United Kingdom Ryder Reid Legal Full time

About the Role

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We are seeking a highly organized and proactive Guest Services Representative to join our team on a permanent basis. This key role will involve managing meeting rooms, providing top-notch facilities, and delivering exceptional client-focused service.

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Your Key Responsibilities

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  • Meeting Room Management: Efficiently manage conference space bookings using EMS, ensuring all client needs, including catering and AV services, are met.
  • Visitor Management: Register visitor details in the Building Visitor Management system for smooth access and security.
  • Technical Support Coordination: Report and escalate technical issues promptly.
  • Shift Handover: Provide detailed handovers at the end of each shift.
  • Switchboard Operations: Professionally manage switchboard calls, ensuring timely responses.
  • Access Control: Manage access to floors via intercom, verifying caller identity.
  • General Administrative Support: Offer ad-hoc support as needed.
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What We Look for in Candidates

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  • A proven track record of delivering exceptional customer service with a focus on hospitality.
  • Strong verbal and written communication skills.
  • Exceptional organizational and multitasking abilities.
  • Flexibility to adapt to changing schedules.
  • Ability to work independently and as part of a team.
  • Proactive problem-solving skills.
  • High level of confidentiality and professionalism.
  • Attention to detail.
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Salary Range: £28,000 - £38,000 per annum, depending on experience.

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This salary reflects the company's commitment to attracting and retaining top talent while also acknowledging the high cost of living in London.

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About Our Workplace

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Ryder Reid Legal offers a modern and collaborative work environment that encourages creativity, innovation, and continuous learning.

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Why Work with Us?

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If you are a motivated and ambitious professional looking to take your career to the next level, we would love to hear from you.

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