Senior Finance Business Analyst

2 months ago

Witney, Oxfordshire, United Kingdom The Sherwin-Williams Company Full time

Job Summary

The Oracle Business Support Enterprise Finance Senior Analyst is responsible for providing front-line business support for the General Ledger and AHCS/Hub modules in Oracle 11i, R12, and Cloud. This role supports a global team that handles various setups, scheduling, error monitoring/resolution, mappings, regression testing, and more.

Key Responsibilities

  • Provide quick response to functional user questions/problems for Oracle modules and business applications.
  • Generate and assist with timely help ticket resolution for Oracle modules and business applications.
  • Preserve efficient operation of Oracle modules and business applications through appropriate testing, configuring, and patching/upgrading.
  • Support Oracle module and business applications improvement process by prioritizing and addressing functional user concerns through development of appropriate functional and technical solutions.
  • Support rollouts of existing Oracle modules or business applications to other operating units, as well as new Oracle modules or business applications as approved.
  • Support assessment of new Oracle module or business applications under consideration for implementation or purchase.
  • Provide a positive and energetic work environment that fosters teamwork and professional growth.

Build Teamwork

  • Utilize multi-dimensional project teams in providing appropriate systems and support.
  • Support multi-divisional project teams in the migration of processes, procedures, and personnel into the financial organization.
  • Act as liaison between the business process owners, system users, and the information technology resources responsible for ongoing system development.
  • Work closely with functional analysts, technical developers, database administrators, and various end-users to ensure technical compatibility and end-user satisfaction.
  • Provide a positive work environment that cultivates creativity and collaboration.
  • Communicate effectively with customers to identify needs and evaluate alternative business solutions.
  • Facilitate team, technical, and client meetings and delegate follow-up ensuring resulting action.

Analysis & Solution

  • Possess an intermediate understanding of our Oracle modules and business applications' functionality, standard programs, and reports.
  • Understand the business issues and data challenges of our company and industry. Analyze client organization's strengths and weaknesses and suggest improvement areas.
  • Document and analyze required information and data. Prepare requirements, specifications, business processes, and recommendations.

Strategy & Planning

  • Analyze, document, and improve existing or new workflows, processes, and standards.
  • Continuously improve and consolidate functions with respect to controlling and/or reducing costs and maximizing the efficient use of business and departmental resources.
  • Facilitate meetings and follow up with resulting action items.
  • Seek opportunities continuously to increase customer satisfaction and deepen client relationships.
  • Identify client organization's strengths and weaknesses and suggest areas of improvement to address and resolve business issues.
  • Push creative thinking beyond the boundaries of existing industry practices and client mindsets.
  • Suggest and implement areas for improvement in internal processes along with possible solutions.
  • Use best practices and tools for enhancement or project execution.
  • Exhibit personal ownership and accountability for continuous improvement.

Operational Management

  • Establish effective working relationships with clients. Value internal and external clients and respond to their needs as they arise.
  • Provide training and documentation for supported applications.
  • Utilize existing systems to track and manage requests and issues.
  • Provide guidance concerning business implications of application(s) supported.
  • Communicate effectively with clients to identify needs and evaluate alternative business solutions where needed.
  • Manage client expectations effectively.
  • Prepare, review, and edit requirements, specifications, business processes, and recommendations related to proposed solutions within the group.
  • Provide application and business process knowledge. Train and mentor other business analysts as required.
  • Facilitate team, technical, and client meetings.

Requirements

  • Bachelor's degree in Accounting, Finance, IT, or a business-related field.
  • Master's degree in a business-related field.

Experience

  • 3-4 years' experience in business analyst/technology-related roles.
  • Europe OBS Support: Oral and written English language capability.
  • Excellent systems/process orientation with demonstrated critical, analytical thinking, organization, and problem-solving.
  • Possess moderate S-W business knowledge including Global SW structure, business processes, operations, and goals.
  • 4+ years' experience in business analyst/technology-related roles supporting ERP financial applications such as Oracle.
  • Possess advanced S-W business knowledge including Global SW structure, business processes, operations, and goals.
  • Ability to use a personal computer for extended periods of time (may cause eye strain).

Technical/Skill Requirements

  • Demonstrate an intermediate ability bringing business and technical team members together in a changing environment or creating a business process.
  • Possess an intermediate knowledge level of our business technical applications to exploit capabilities to offer our company enhanced functionality and streamlined processes.
  • Proven strength in Microsoft Office Applications.
  • Supported system upgrades, enhancements, or rollouts of a business application(s).
  • 0-5% travel.

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