Assistant Store Manager

4 days ago


Ripon, North Yorkshire, United Kingdom British Heart Foundation Full time

Job Summary:

We are seeking an experienced Assistant Store Manager to join our fashion store team at the British Heart Foundation. As a key member of our retail leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and supporting the development of our store staff.

Key Responsibilities:

  • Support the Store Manager in the day-to-day running of the store, including managing stock, visual merchandising, and customer service.
  • Take full responsibility for the store in the absence of the Store Manager, ensuring seamless operations and maintaining high standards.
  • Inspire and support staff and volunteers to deliver exceptional customer experiences and achieve sales targets.
  • Collaborate with the retail leadership team to develop and implement store strategies, driving business growth and improving operational efficiency.
  • Contribute to the development of store staff, providing coaching, mentoring, and performance management.

Requirements:

  • Proven experience in a retail leadership role, with a strong track record of driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
  • Strong business acumen, with the ability to analyze data, identify trends, and make informed decisions.
  • Ability to work independently, with minimal supervision, and as part of a team, demonstrating flexibility and adaptability.


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