eDiscovery Project Manager

3 weeks ago

Belfast, United Kingdom Fieldfisher Full time

About the Role

We are seeking a highly motivated and analytical individual to join our eDiscovery team as a Case Manager. As a key member of our team, you will play a leading role in delivering and assisting in the delivery of eDiscovery enabled projects.

Key Responsibilities

  • Manage and deliver eDisclosure, DSAR, and data breach projects using eDiscovery technology within agreed timeframes and in accordance with our standard operating procedures.
  • Process material received in various formats, including native and load file mapping and ingestion, as well as exception handling.
  • Set up and customize review platforms, run searches, cull data, create review batches, customize coding templates, create user roles, and related permission settings.
  • Carry out native and load file productions according to specifications.
  • Act as a point of contact for service and technical issues.
  • Resolve first-line support queries and, where necessary, work with the relevant vendor to resolve second-line support queries and technical issues.
  • Take the initiative to troubleshoot issues and errors.
  • Ensure that complete and accurate records are being maintained with regard to the status of each project that you work on.
  • Assist with the collection and reporting of statistics.
  • Provide training and support to junior members of the eDiscovery team, Fieldfisher lawyers, and clients.
  • Provide technical and project support on all phases of a disclosure exercise.
  • Build relationships with and instruct Condor's eDiscovery vendors.
  • Contribute to eDiscovery team operating procedures, know-how, and training.

Requirements

  • Bachelor's degree – preferably in a technical field such as Computer Science, Information Security, or Computer Forensics.
  • Knowledge of the EDRM.
  • An understanding of the principles set out in the ACPO good practice guide for digital evidence.
  • eDiscovery project management experience with a service provider, consultancy, government agency, or law firm.
  • Experience of using eDiscovery products such as Everlaw and/or Relativity for processing, review, and production.
  • Strong desire to continue to develop technical skills as required by the role.
  • Ability to troubleshoot technical issues and recommend solutions.
  • Strong written and verbal communication skills.
  • Quality assurance and customer service experience.

About Fieldfisher Condor

Fieldfisher launched its 'Condor' Alternative Legal Solutions division in January 2017. Condor offers our clients a customizable range of price-efficient and process-efficient services using an alternative delivery model to the traditional law firm model, partnering with best-in-class service providers. Services include large-scale documentation project delivery, technology-assisted contract preparation, and outreach, contract negotiation in cost-effective locations, high-quality management information, and access (where required) to Fieldfisher's specialist legal, regulatory, and documentation expertise.

What We Offer

Our people are at the core of what we do. Fieldfisher's benefits package is designed to enable all colleagues to thrive in an inclusive and supportive environment. These benefits range from private health insurance, life assurance & income protection, flexi-gym discounts, season ticket loans, bike-to-work loans, and much more.

Our Culture

We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. We want you to use your unique talents and experiences to help the firm grow. You can only do that by being yourself. And working closely and collaboratively with people throughout the firm. That's why we foster a culture that encourages you to be yourself.

We'll give you bespoke support to develop your own career. Whether that's through allowing you to 'access all areas' across the firm, funding you through training for professional development qualifications, or making sure you have a structured career plan, we'll make sure your talents are being nurtured.

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