Duty Manager

2 weeks ago


Bishop's Castle, Shropshire, United Kingdom Serco Full time

About the Role



The Duty Manager will be responsible for managing all aspects of the leisure facility during operational hours, ensuring activities are delivered to a high standard with safety and customer service as top priorities.



Key responsibilities include managing the operational team, maintaining critical operational cover, and handling cash transactions.



The successful candidate will be a passionate and enthusiastic individual with prior experience in leading a team and working face-to-face with customers, preferably in the leisure industry.



A National Pool Lifeguard qualification and first aid training are desirable but not essential, as training will be provided for the right candidate.



About You



We are seeking a dedicated and customer-focused individual who can provide exceptional service to our customers and work collaboratively with the team to achieve our goals.



What We Offer




  • Free membership at the leisure centre and discounted use of classes and facilities
  • Free safeguarding training and DBS check
  • Excellent development and training opportunities
  • 6% employer-matched pension contribution
  • Up to days annual leave (pro rata)
  • Life assurance up to 2x base salary


About Serco



Serco is a leading provider of public services and manages the leisure facilities on behalf of the Shropshire Leisure Community Trust. We are committed to equal opportunities and welcome applications from diverse candidates.



How to Apply



Applications should be submitted through the Serco careers website. For more information, please contact the Recruitment Team on 5 0.


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