ALM Transformation Lead

21 hours ago


London, Greater London, United Kingdom PTC Full time
About the Role

As an ALM Transformation Lead, you will play a crucial role in delivering Organizational Change Management (OCM) and adoption-related services to customers in the EMEA region. This position requires extensive experience in ALM and global system implementations, with a proven track record of managing complex projects in fast-paced environments.

The successful candidate will have 7+ years of experience implementing global systems for large organizations, strong proficiency in ALM systems, and the ability to manage customer relationships and support smooth transitions during system implementations.

We are looking for a highly skilled professional who can work independently while collaborating with the global adoption team to align with business goals. Key responsibilities include delivering OCM and adoption services, applying OCM methodologies, and providing guidance in developing training materials and best practices.

This is a unique opportunity to join PTC and contribute to driving customer success. With a strong focus on innovation and problem-solving, we offer a dynamic and challenging work environment that allows you to grow professionally and personally.

Key Responsibilities:

  • Deliver OCM and adoption services to customers in the EMEA region
  • Apply OCM methodologies to guide customers through transitions and successful adoption of PTC's ALM solutions
  • Collaborate with customers to ensure successful ALM transformations, engaging leadership, managers, and end users throughout the process
  • Serve as the primary point of contact for OCM services in the EMEA region
  • Provide guidance in developing training materials and best practices

What Success in this Role Looks Like:

  • Customers are successfully utilizing PTC's ALM solutions and expanded capabilities
  • Customer health metrics and satisfaction scores are positive, reflecting increased adoption and engagement
  • OCM methodologies are consistently applied and shared across internal teams and partners to ensure success

Benefits:

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including health insurance, retirement plans, and paid time off.



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