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Team Leader

4 weeks ago


Amesbury, Wiltshire, United Kingdom Costa Coffee Full time

Lead the Way

As a Team Leader at Costa Coffee, you'll be responsible for driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores.

Key Responsibilities

  • Take the lead on shifts to support your colleagues in delivering unbeatable experiences
  • Make the most of people's talents to maximise sales
  • Train and accredit new Baristas
  • Get familiar with new recipes and ranges, and share the exciting news with the team

What We're Looking For

A passion for coffee and people is just the start of what we're looking for. What else makes a great Team Leader?

  • Reliability to open and close the store safely and on time
  • Team leadership experience in a buzzing environment
  • Desire to take on shared responsibility
  • A love of turning knowledge and know-how into hot ideas to help your store succeed
  • Willingness to learn and be bold, brave, and action-orientated
  • Flexible approach and can-do attitude, as each day offers exciting new challenges

What We Offer

We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

  • Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan, which offers matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App – 50% off food & drinks in costa owned stores when you're not working
  • Cycle to Work Scheme through which you can make huge savings on bikes and accessories
  • Share Incentive Plan – giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Shoes for Crews – Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate, and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities, and people.

At Costa we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.