IT Specialist

3 days ago

Carmarthen, Carmarthenshire, United Kingdom Concept Resourcing Full time

Concept Resourcing is seeking a skilled Onsite IT Engineer to join their clients Field Service team in Carmarthen. This role involves delivering high-quality onsite IT services for both BAU and ad-hoc engagements across multiple client sites. As an Onsite Technical Support specialist, you will provide 1st and 2nd line support for desktops, laptops, printers, and VC systems. You will perform hardware installations, break/fix services, fault finding, and basic server maintenance on Lenovo workstations and Dell servers.

Key Responsibilities:
  1. Deliver outstanding technical support with attention to detail, ensuring quality and efficiency.
  2. Assist with office moves and hardware changes.

You will work closely with a key customer to provide technical support for desktop computing, corporate IT services, and more. This position requires flexibility, as travel to various locations is part of the role. Successful candidates must be eligible for Security Clearance and adhere to companies' policies.

Requirements:
  1. Demonstrable knowledge in IT hardware and software support.
  2. Relevant certifications such as CompTIA A+/N+, or working towards certifications like MCDST or ITIL Foundation v4.
  3. Flexible, punctual, reliable, and able to work under pressure.
  4. Ability to travel to multiple sites as required.
Additional Requirements:
  1. Preferably holds or has previously held SC Security Clearance or NPPV3 (subject to passing vetting).
  2. No previous criminal convictions (vetting requirement).
Benefits:
  1. A competitive salary of up to £28,000 (up to £30,000 with clearance) and £400/month car allowance and reimbursement for travel expenses.
  2. Comprehensive training and development opportunities.

With a strong focus on providing exceptional technical support, this role offers a great opportunity to develop your skills and advance your career in the field of IT.

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