Senior IT Service Manager

3 days ago


Manchester, United Kingdom Cognizant Technology Solutions Full time

Are you a skilled professional looking for an exciting opportunity to drive incident resolution and technology operations?

About the Role

Cognizant Technology Solutions is seeking a highly motivated Incident Manager to join our Infrastructure Services practice. As an Incident Manager, you will play a critical role in ensuring seamless IT service delivery to our clients.

Key Responsibilities
  • Lead the matrix management of people, processes, and resources, including third-party vendors.
  • Develop and implement effective incident management processes to minimize downtime and maximize productivity.
  • Collaborate with cross-functional teams to resolve complex technical issues and improve overall service quality.

What We Offer

  • A competitive salary range of $110,000 - $140,000 per annum, based on experience.
  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a global leader in the IT services industry.


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