Store Operations Manager

3 weeks ago


London, Greater London, United Kingdom Aveda Full time
Aveda Counter Lead - John Lewis - 22.5 HoursJob Overview:

As a dynamic Store/Retail/Counter Manager, you will lead, coach and develop a high-performing team of Sales Associates to achieve sales, customer service and operational targets in a fast-paced retail environment.

This exceptional opportunity allows you to be Chief Executive Officer of your own store, with total accountability for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and leadership.

The ideal candidate is an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, with exposure to business planning, consumer insights, event management, customer relationship management and front-line marketing.

Our company offers a culture that values diversity of thought and people, with progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key Responsibilities:
  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Ability to provide inspirational, authentic and personalized customer service
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office
Other Information:
Job: Retail - Store
Primary Location: GB-ENG-London
Job Type: Standard
Schedule: Part-time
Shift: Variable
Job Number: 2414738

Aveda is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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