Product Specialist

1 week ago

London, Greater London, United Kingdom Databricks Full time

At Databricks, we empower data teams to tackle the world's most complex challenges. Our customers leverage the Databricks Data Intelligence Platform to drive mission-critical Data and AI applications, making informed decisions faster. They rely on us for a wide range of data workloads, including data engineering, ETL, near real-time streaming, machine learning, SQL analytics, and advanced analytics.

As a Product Specialist - Mosaic AI (Sr. Specialist Solutions Architect), you will be a deep technical expert in Gen AI and Machine Learning, helping customers succeed with these use-cases in the Lakehouse paradigm. You will collaborate closely with Product Management and the EMEA Field Engineering and Sales teams to bridge technical gaps, driving the Data Intelligence Platform vision forward. You will provide thought leadership on best practices for building and deploying compound AI systems with Databricks.

You will work closely with the Databricks Product Management team to drive adoption of Mosaic AI features and ensure a consistent product vision for the EMEA technical field. You will identify target accounts and messaging with Sales and FE leaders, supporting enablement activities for the EMEA technical field and sales teams, and driving customer success through direct engagement.

You will report directly to the Sr. Director Product Specialists Databricks Field Engineering and can be located in London. Databricks Field Engineering works with our current and future customers to grow adoption, win technical validations, and advise customers on Mosaic AI best practices. The Product Specialist - Mosaic AI owns the enablement and escalations within the EMEA Field Engineering team around relevant features.

The impact you will have:

  • Deliver thought leadership in Mosaic AI best practices for the Databricks Data Intelligence Platform through blogs, webinars, how-to guides, and technical know-how to the EMEA technical community and beyond.
  • Work with sales and FE leaders to drive adoption of Mosaic AI across EMEA.
  • Provide a strong, informed, and data-driven perspective in conversations with the Product and Engineering teams to influence our product strategy and priorities in how customers can and should bring Databricks into their Data strategies.
  • Provide guidance and oversight for large-scale enterprise Mosaic AI competitive scenarios, serving as a trusted technical advisor to senior tech leads and executives.
  • Act as the level three point of escalation on the toughest technical challenges in the field that customers face to drive customer success.
  • Build and manage an SME group in EMEA field-engineering around Mosaic AI.
  • Provide key messaging and approaches to ensure the EMEA technical field is prepared for competitive conversations.

What we look for:

  • Experience in designing and delivering cloud-based Data Warehousing Solutions in a client or customer environment.
  • Ability to advise customers in Data Warehousing architecture, preparing Databricks stakeholders for internal conversations and communicating directly, including anticipating blockers and addressing them before they become an issue.
  • Cross-Cloud Expertise: Help customers build a multi-cloud analytics ecosystem with Databricks at the centre and provide solutions for customers looking for disaster recovery, fault tolerance, and backup.
  • Certification and/or demonstrated competence in the Azure ecosystem.
  • Demonstrated competence in the Lakehouse architecture, including hands-on experience with Apache Spark, Python, and SQL.
  • Excellent communication skills; both written and verbal.
  • Experience in pre-sales selling highly desired.

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