Luxury Goods Specialist Leader
2 days ago
Job Overview
This exciting opportunity at Selfridges is for a Brand Specialist to lead our mens streetwear department. As a specialist, you will play a crucial role in delivering exceptional customer service, motivating colleagues, and driving sales.
Main Responsibilities:
- Deliver exceptional customer service by sharing product knowledge and creating memorable experiences.
- Excite and motivate colleagues by sharing brand knowledge and communicating new information.
- Take responsibility for tasks beyond your role expectations and identify opportunities to improve business, customer service, and retail standards.
- Understand and follow health and safety procedures and security protocols, and contribute to preventing stock loss.
- Be adaptable and flexible in a fast-paced environment.
- Build and develop your own customer base through exceptional service skills.
Requirements
We are looking for a highly motivated and passionate individual with excellent communication skills, a strong understanding of competitors, and experience in sales and service. The ideal candidate will be collaborative, approachable, and committed to delivering exceptional results.
A key aspect of this role is maintaining high standards, replenishing stock, and inspiring others to deliver exceptional results. The estimated salary for this position is around £40,000-£50,000 per annum, depending on experience and qualifications.
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