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ICT Support Specialist

2 months ago

Middlesbrough, Middlesbrough, United Kingdom In Technology Group Limited Full time
{"title": "ICT Support Specialist", "content": "Job Summary

We are seeking a skilled ICT Support Specialist to join our team at In Technology Group Limited. As an ICT Support Specialist, you will play a crucial role in maintaining and supporting ICT infrastructure across various educational settings.

Main Responsibilities
  • Provide technical support and troubleshooting for ICT systems across multiple schools within the Academy Trust.
  • Install, configure, and maintain hardware, software, and network equipment.
  • Ensure ICT systems are operational and perform routine maintenance tasks.
  • Support teachers, staff, and students with ICT-related issues and provide training as needed.
  • Manage user accounts, permissions, and security settings across different school environments.
  • Collaborate with external vendors and service providers to resolve technical issues promptly.
  • Assist with ICT projects and initiatives, including system upgrades and installations across the Trust.
  • Maintain accurate documentation and records of ICT assets and activities within each school.
Requirements
  • Proven experience as an ICT Support Specialist or similar role, ideally within an educational environment.
  • Strong knowledge of ICT hardware, software, and networking technologies.
  • Ability to work independently, prioritize tasks effectively, and adapt to different school environments.
  • Excellent communication and interpersonal skills to support users of varying technical abilities.
  • Full driving license and access to a personal vehicle for regular travel between school sites within Middlesbrough.
Benefits
  • Growth opportunities within an Academy Trust setting.
  • 28 days annual leave plus bank holidays.
  • Pension scheme
  • Supportive work environment promoting continuous professional development and career advancement opportunities.
  • Opportunity to make a meaningful impact on educational outcomes across multiple schools within the trust.
", "lang_code": "en-US"}