Service Advisor

4 weeks ago


Heaton, United Kingdom Vantage Toyota Full time
About the Role

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Vantage Toyota Morecambe. As a Service Advisor, you will play a crucial role in providing exceptional customer service to our clients, ensuring their vehicles are serviced and repaired to the highest standards.

Key Responsibilities
  • Provide accurate estimates for servicing and repairs, ensuring customers are fully aware of likely timescales and costs.
  • Schedule work on customer vehicles, ensuring efficient and effective use of resources.
  • Promote the sale of genuine parts and accessories, identifying opportunities to sell additional products and services.
  • Build long-lasting relationships with customers, understanding their needs and guiding them towards the right products and services.
  • Work collaboratively with the workshop team to deliver agreed work, ensuring high-quality results and customer satisfaction.
Requirements
  • At least 6 months' experience in a similar role.
  • Smart appearance, confident, professional, and enthusiastic individual with a passion for delivering great customer service.
  • Ability to work under own initiative and as part of a team, coordinating workshop activity to deliver agreed work.
  • Full clean UK driving license.
What We Offer

As a Service Advisor at Vantage Toyota, you will receive a competitive salary package, including a basic salary and bonus, which can increase as you progress your career. We also offer fantastic opportunities for development, supported training, and a collaborative work environment that encourages personal growth. Additionally, you will enjoy 30 days of holiday (inclusive of bank holidays), which increases with service, as well as various other benefits, including a staff car scheme and contributory workplace pension scheme.


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