Duty Manager
2 weeks ago
We are seeking a highly motivated and experienced Duty Manager to join our team at SSP Careers. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
Key Responsibilities- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts, overseeing the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
- At least 6 months experience working as a supervisor in hospitality or retail role.
- Previous experience in a similar role is required, preferably within Coffee and Bakery.
- Ability to handle and serve alcohol.
- Ability to work on certain shifts and perform certain tasks.
- Free Meal and Parking while on shifts.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
At SSP Careers, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits. If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone.
We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
At Starbucks, you'll be a part of a global community that values passion, connection, and a love for great coffee. Join us at Starbucks, where your role is more than a job – it's an opportunity to be a barista, artist, and ambassador of our coffee culture.
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Duty Manager
3 weeks ago
Stanley, United Kingdom SSP Careers Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Careers. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that...
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Duty Manager
3 weeks ago
Stanley, United Kingdom SSP Careers Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at SSP Careers. As a Duty Manager, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.Key ResponsibilitiesTake charge of creating a clean, welcoming atmosphere that...
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