High-End Retail Team Lead

7 days ago


Dorking, Surrey, United Kingdom Zachary Daniels Full time
Job Title: High-End Retail Team Lead

We are seeking an experienced high-end retail team lead to join our luxury fine jewellery boutique in London.

The ideal candidate will have a strong background in luxury retail management, with a proven track record of leading teams and delivering exceptional customer service. Excellent leadership and communication skills are essential.

Salary:

£70,000 - £100,000 per annum, depending on experience, plus performance-based bonuses.

About the Role
  • Lead a team of sales associates to deliver exceptional customer service and achieve sales targets.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and maintain a high level of store presentation.
  • Cultivate lasting relationships with clients, leveraging CRM tools to grow the boutique's VIP clientele and ensure brand loyalty.
Requirements
  • Proven experience in luxury retail management, preferably within fine jewellery or watches.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent knowledge of luxury goods, with a focus on high-value transactions and unique client needs.

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