Digital Marketing Professional

1 month ago


Cardiff, Cardiff, United Kingdom Vacancy ID: 5313 Full time
About the Opportunity

We are seeking a highly motivated and skilled Digital Marketing Professional to join our team. This is an exciting opportunity for someone who is passionate about marketing, customer service, and digital technologies.

Job Overview

The successful candidate will be responsible for managing social media pages, supporting online and live events, developing our online presence, engaging with partners, networking, and communicating with clients and customers.

Key Responsibilities
  • Managing social media pages by posting updates, responding to comments and messages
  • Supporting online and live events through promotions and event management
  • Developing our online presence, including our website, through content and search engine optimization (SEO) practices
  • Engaging with partners to promote our business, such as distributing promotional materials in the local area
  • Networking both in person and online to expand our reach
  • Communicating with clients, customers, and external agencies
  • Creating and delivering presentations
  • Using website analytics to evaluate the effectiveness of ongoing campaigns and understand user behavior
  • Submitting ideas for marketing programs designed to enhance and grow our brand
  • Writing and editing press releases, engaging with media contacts, and sharing releases
  • Attending industry events, conferences, and trade shows
  • Serving customers and handling enquiries
  • Processing payments and updating customer records in our database
  • Handling product returns and payment refund requests
  • Promoting products based on our directives
Requirements
  • Desirable experience in marketing and sales
  • Customer service skills
  • Proficiency in using Customer Relationship Management (CRM) Systems
  • Strong knowledge of Microsoft or Google Office suites
  • Knowledge in product promotions
  • Ability to conduct effective sales
  • Excellent communication skills
  • Ability to work in stressful situations
  • Ability to work well with a team
  • Ability to apply processes and structured thinking
Training and Development

We are committed to providing our employees with ongoing training and development opportunities. The successful candidate will have the chance to develop their skills and knowledge in digital marketing, customer service, and other areas relevant to the role.

Disability Confidence

We are a Disability Confident employer, committed to offering equal opportunities for people with disabilities and health conditions. We welcome applications from candidates who are passionate about making a difference in this area.

Benefits

The successful candidate will receive a competitive salary, benefits package, and opportunities for career advancement. We offer a supportive and inclusive work environment, where you can thrive and make a real impact.



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