Operations Team Lead
2 weeks ago
We are seeking a seasoned Operations Team Lead to join our dynamic team at Hungry Horse. As a vital part of our management team, you will play a key role in leading our operations and ensuring the smooth delivery of exceptional customer experiences.
About the RoleAs Operations Team Lead, you will be responsible for overseeing day-to-day activities, including supporting the General Manager, hiring and training new team members, and providing leadership guidance. Your primary objective will be to drive operational excellence, ensuring that our high standards are consistently met and exceeded.
Responsibilities- Supporting Day-to-Day Activities: You will work closely with the General Manager to ensure seamless operation of all areas, from front-of-house to back-of-house services.
- Hiring and Training: You will identify and recruit top talent, provide comprehensive training, and develop your team members' skills to meet our high expectations.
- Leadership Guidance: As an experienced leader, you will provide guidance and mentorship to help your team reach its full potential.
To succeed in this role, you must possess excellent communication and leadership skills, be able to think on your feet, and have a passion for delivering outstanding customer experiences. You should also be able to work effectively in a fast-paced environment, upholding high standards and driving results-oriented behaviors.
BenefitsWe offer competitive salaries, pension contributions, and benefits such as discounts, training, and access to employee assistance programs. Our goal is to create a warm and welcoming community restaurant where our team members can thrive and grow.
CompensationThe estimated salary for this position is £35,000 - £45,000 per annum, depending on experience and qualifications. We reward our team's hard work with attractive compensation packages and opportunities for growth and development.
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