IT Support Specialist

5 days ago


Goole, East Yorkshire, United Kingdom East Riding of Yorkshire Council Full time
IT Engineer Opportunity

We are seeking an experienced IT Engineer to join our team at East Riding of Yorkshire Council. As an IT Engineer, you will be responsible for providing technical support and maintenance for our IT infrastructure, including systems, software, and network maintenance.

Key Responsibilities:
  • Provide technical support and maintenance for IT infrastructure, including systems, software, and network maintenance.
  • Work closely with the local IT support team, the TEAL School Support IT team, and the IT Director to provide an outstanding IT Support service.
  • Resolve 2nd/3rd line issues effectively, allowing the on-site teams to efficiently manage 1st/2nd line queries.
  • Collaborate with the team to identify and implement solutions to improve IT services and infrastructure.
Requirements:
  • Previous senior IT support experience, including the day-to-day running of the organisation's IT and infrastructure.
  • Degree level qualification in IT or relevant networking certifications.
  • Excellent knowledge of Windows 10 and Windows Server 2012 R2+ through to Windows Server 2019.
  • Working experience of networking hardware configuration and network deployment applications such as SCCM, InTune, Google Admin Console, and MDM solutions.
  • Multi-domain-single tenant Office 365 management.
What We Offer:
  • Access to our staff benefits platform, including big brand discounts and other financial incentives.
  • Family-friendly policies and opportunities for flexible working.
  • Membership of the East Riding Pension Scheme with benefits including secure earnings linked pension and a lump sum death grant of three times your salary.
  • Well-being support, including discounted East Riding gym membership and access to a free employee assistance scheme 24/7.

We are committed to safeguarding and promoting the welfare of children and young people. Clearance from the Disclosure and Barring Service prior to appointment and we undertake an online check, in line with the Keeping Children Safe in Education 2023 guidance.



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