Internal Sales Representative
2 weeks ago
Hague Personnel Limited has an exciting job opportunity available for an Internal Sales Person to join a market leading manufacturing company who are a preferred supplier for many large household names.
This is a fantastic opportunity to join a progressive organisation with an empowering culture. Our client recognises that it's continued growth and success wouldn't be possible without their employees. They focus on training and development to improve individual performance, engagement and job satisfaction.
The successful candidate will be driven with strong communication and organisational skills, along with previous Internal Sales experience.
Key Responsibilities
- Be responsible for receiving sales enquiries from potential customers and external sales team members and respond appropriately.
- Ensure all enquiries are input onto the CRM System, issue relevant documentation and prepare/revise quotations as required.
- Take responsibility to prioritise enquires so that tender return dates are adhered to in line with KPI's and pre-defined objectives.
- Be the first point of contact for internal customer communication in order to identify the specific nature of query from various sources and take appropriate action.
- Liaise closely with the Inbound Sales Manager, sales administration and external Area Sales Managers to ensure all sales enquiries are dealt with in a timely manner.
- Be responsible for receiving telephone enquiries and for communicating with potential clients to clarify requirements.
- Provide technical specifications and standard drawings to customers and architects and liaise with the Project Team when non-standard drawings are required prior to order.
- Utilise the CRM System for pricing of suppliers products as well as liaising with various external suppliers in order to obtain the best prices for non-standard items.
- Establish effective relationships with customers and follow up against agreed contact deliverables to ensure the desired outcomes are being achieved.
Working Hours and Environment
Working hours: Monday to Friday 9am - 5pm (with a 1 hour lunch break)
Please note the role is office based and after satisfactory completion of the probation period (typically 6 months) then agile /hybrid working is available (3 days attendance of the office and 2 days working from home).
There may also be some requirement as part of the induction / training process to attend sites with the external sales team.
Benefits and Salary
Salary: Competitive salary negotiable dependant on experience (£25,000 - £30,000 per annum)
Contract Type: Permanent
Annual Leave: 25 annual days holiday plus bank holidays
In addition to the above, our client also offers a holiday purchase scheme and special leave (additional holidays for significant events). There's also the option to carry over or pay remaining holidays (maximum of 5 days).
Requirements and Qualifications
Skills and experience required:
- Previous Internal Sales experience
- NVQ / BTEC desirable
- Effective communication
- Strong organisational skills, with good personal insight and attention to detail
- Good customer service
- Determined and self-motivated to meet deadlines
- Energetic, enthusiastic and innovative
- Ability to employ active listening
- Ability to work under pressure
Additional company benefits:
- Life assurance scheme
- Subsidised gym membership
- Perkbox
- Gift-cards for significant events and birthdays
- Potential for personal career development via funded training
- Company pension and sick pay
To apply please submit your most recent CV.
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