Customer Advocacy Advisor

3 days ago


Altrincham, Trafford, United Kingdom Howden Full time

A-Plan is a dynamic and innovative insurance provider that is committed to delivering exceptional customer experiences. We are seeking an Insurance Advisor to join our Howden Consumer & Local Commercial team and contribute to our success.

About the Role

This is an exciting opportunity for a results-driven and customer-focused individual to join our organization and make a meaningful contribution to our mission. As an Insurance Advisor, you will be responsible for providing expert advice and solutions to clients, building strong relationships, and identifying opportunities to drive business growth.

Key Responsibilities
  • Develop and maintain strong relationships with clients through proactive communication and issue resolution.
  • Conduct needs assessments to identify client requirements and provide tailored insurance solutions.
  • Stay up-to-date with industry trends, products, and services to ensure clients receive the best possible advice.
  • Collaborate with colleagues to share knowledge, best practices, and ideas for improving customer service and driving sales growth.
Requirements
  • Possess excellent communication and interpersonal skills to build rapport with clients and colleagues.
  • Demonstrate problem-solving skills to identify creative solutions and overcome obstacles.
  • Show enthusiasm and passion for the insurance industry, with a willingness to learn and develop new skills.
  • Be ambitious and driven, with a desire to succeed and progress within the organization.

We offer a competitive salary of £38,000 per annum, plus a range of benefits including 22 days' holiday, life assurance, income protection, and access to a contributory pension scheme.



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