Mortgage Administrator Position

2 days ago


Altrincham, Trafford, United Kingdom Essentia Solutions Group Full time

Job Title: Mortgage Administrator

Location: Altrincham

Salary: Up to £27,000 + Benefits + Cemap Qualification

This role is ideal for those looking to progress their career in the mortgage sector. As a Mortgage Administrator, you will work closely with an Advisor to learn the customer journey through to completion.

You will provide proactive customer service for inbound and outbound communication by telephone and email, interact and provide updates to customers, lenders and advisers as required, and build relationships with Lenders to understand timescales and processes.

To succeed in this role, you must be competent and confident in building relationships on the telephone, have excellent telephone manner, and be flexible to meet business needs and requirements.

  • Provide customer service via telephone and email
  • Build relationships with Lenders and customers
  • Manage daily tasks and emails

Required Skills and Qualifications:

  • Competent and confident in building relationships on the telephone
  • Excellent telephone manner
  • Flexible approach to business needs and requirements
  • Able to use written and verbal communication appropriately
  • Good attention to detail

Benefits:

  • Cema certification
  • Free parking


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