Restaurant Operations Manager

1 month ago


Gainsborough CP, United Kingdom Lounge Full time

This exciting opportunity at the prestigious Lounge restaurant group offers a unique chance to lead a high-performing team and contribute to the company's continued success in the UK.

As Restaurant Operations Manager, you will be responsible for driving excellence in customer experience, employee engagement, and operational efficiency. Your exceptional leadership skills, combined with a deep understanding of the hospitality industry, will enable you to make informed decisions that drive business growth.

The successful candidate will have a proven track record of managing through clear Key Performance Indicators (KPIs) and making data-driven decisions on labour, stock, food safety, customer sentiment, and other critical areas. Experience in training and recruitment, particularly in front-of-house roles, is also essential.

A background in restaurants, bars, cafes, or coffee shops, with knowledge of serving freshly made food and drinks preparation, is highly desirable. Additionally, experience in kitchen operations and understanding what drives kitchen teams' success would be an advantage.

What We Offer
  • An attractive salary of approximately £45,000-£55,000 per annum, depending on experience
  • Overtime pay for every hour worked over contracted hours
  • Staff food on every shift
  • 50% off staff discount to enjoy outside working hours from day one
  • Paid breaks
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Enhanced maternity and paternity pay after 2 years service
  • The most talked-about staff party in hospitality - Loungefest
  • Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
  • Company pension scheme
  • Long service awards
  • Power over your pay with Wagestream
  • Emotional and practical support via the Licenced Trade Charity
  • Great opportunity for personal development and career progression in a fast-growing business
  • Achievable bonuses
  • Tips shared equally across the team, based on hours worked
  • Christmas and Boxing Day off


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